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Terms & Conditions

General:


  • Customers must provide full, accurate and legible information in the order form.
  • All information provided by our valued customers on Almas Jewelers LLC site for registration as well as for online purchase is treated as strictly confidential. Information submitted during the secure form process is encrypted for your protection
  • Our site uses SSL technology and encryption to support secure on-line transactions.
  • All prices are in Pak. US$, payable to Almas Jewelers at par in Karachi, Pakistan, USA & Canada
  • Custom duties and other levies (if applicable) in destination country are the responsibility of the customer
  • The prices do not include duties for any country but prices are all inclusive taxes, in case custom made order.
  • All items offered are subjected to availability at the time of placing your order.
  • Designs and prices are subject to changes without notice.

Deliveries:


  • All orders will be processed and delivered once payment is received (for Online Bank Transfer) or payments are successfully processed (for credit cards).
  • Please allow 5-20 days for deliveries within Pakistan, USA & Canada.
  • For international custom made orders, customers must provide up to 2 weeks in case of Courier and 4-5 weeks in case of Airmail for processing and delivery of orders. In the event of any order that cannot be processed within specified time, Almas Jewelers will inform the customer at the earliest.
  • In case the delivery is not made due to the incorrect information provided, the customer will not be entitled to any product replacement or refund.
  • Almas Jewelers would not be liable by way of compensation for any loss(es) suffered by the customer either directly or as a consequence of any late delivery / mis-delivery / non-delivery for an order.

Credit Card Payment:


  • All credit card payments must be authorized online.
  • All orders are processed only after receiving due authorization from the credit card processing company. Almas Jewelers will not assume any liability arising out of delays caused by any actions of the credit card processing companies or their associates.
  • In the event of non-authorization of any credit card, Almas Jewelers is not responsible for all or part failure of non-acceptance and non-authorization of such credit cards.

Refund / Exchange:


  • Almas Jewelers will not be able to refund or exchange any online sales at www.almasjewelers.com under any circumstances.

Currencies other than Pak. US$


  • All prices are being displayed in Pak US$. However, if you have changed the currency, please note that all currency conversions are estimated and the price that you see will be close to the actual price, but not necessarily the exact price of an item.
  • The final price of an item is the US$ value converted from the currency selected by you and is dependant on the exchange rate prevailing between the selected currency and the Pak Rupee.
  • This US$ value is what will be charged to the customer and credited to Almas Jewelers. Any difference between this amount and the amount on customer's credit card statement is attributed to bank charges/commission for currency conversion. Almas Jewelers has no comments or control in determining what these charges are and it is understood that the customer will bear these charges (if any).

Color Variation:


  • We firmly believe that all the customers who order online are aware that colors seen on a monitor will be slightly different as compared to the actual product ordered. All color swatches shown on the net are an exercise to provide our customers with the maximum available choice of Almas Jewelers  products. It is practically impossible for Almas Jewelers to replicate the same colors on a product as seen on your monitor.
  • While every endeavor has been made to accurately reproduce colors, there may be minor variations in color of the actual product because of the nature of Real Stones
  • A customer must place an order keeping in mind this minor variation in color as seen on a computer screen against the actual color of the product received.