Policies Pertaining To:
Used Gold or Jewelry:

We deal with used gold and jewelry. We buy scrap gold, diamonds, platinum and palladium. We also buy watches be it Gold, Diamond, Platinum or Antique watches. Customers who would like to sell us gold coins and other gold jewelry are encouraged to do so. Exchange can be done in the form ofcash or store credit. The price for the exchange will depend on the gold price on that corresponding day and the amount of wear and tear on the jewelry. We also do sell Gold coins which are of 24Kt grading at a nominal price. Customers who would love to purchase Gold coins can contact our customer service department at 1-888-504-9199, because the Gold coins are not available in stock at our stores all the time.

Layaway Program:

Layaway plans are for customers who want to purchase something but cannot pay in full at the point of sale. Customers can pick up the jewelry that they need only after payment of the full amount. No discount would be offered on items that are purchased on a layaway program, unless Otherwise offered due to any special event or promotion. The jewelry piece will be reserved at our store for that particular customer. There is no layaway charge levied on any piece of jewelry. For customers entering into the layaway program there would be a minimum deposit of 25% of the total order. The rest of the payments should be made in up-to three equal Installments and within three months from the time of purchase. The first payment should be made within 30 days, the second within 60 days and the third within 90 days or what is agreed upon at the time of purchase. If the payments cannot be completed in three months, there would be additional charges added to each installment there-on. Due to financial constraints, if a customer wants to extend the due date for payment of an installment, he/she should contact customer service 10 business days before the installment due date. If the customer picks up the item after 120 days from the initial date of purchase, new market rates would be applied on the item.

In case of cancellation of an order:

• Up-to 2 weeks: Full refund of deposit.
• After 2 Up-to 1 month: 10% of total order would be subtracted from deposit would be subtracted as reservation charges.
• After 1 month Up-to 2 months: 15% of total order would be subtracted from deposit would be subtracted as reservation charges.
• 20% of total order would be subtracted from deposit would be subtracted as reservation charges.

Custom made orders:


Custom made orders can be on all Gold and Diamond Jewelry only. The customer is required to pay 50% or a full amount advance at the time of placement of the order. The rate of Gold is booked at the time of order. If the price of Gold goes down before the date of shipment, then the final price of the order would be reduced as well, pertaining to the price at the time of delivery. If the price of Gold increases, the price of the final order would be the same as was offered at the time of purchase. Customers need to note that the Gold weight on the website is an estimate of what is actually going to be done. The weight may vary once the final product is made. If the weight is less than the estimated weight, a refund for the corresponding amount would be made to the customer. On the other hand if the weight is more than the estimated weight, the customer would be charged for that corresponding amount.